Costco is a large multinational corporation with sites across the USA, Australia, Japan, South Korea, parts of Europe and the UK. There are well known for their large warehouse format selling a wide range of products from TVs to toiletries. Costco is well liked by business owners and individuals for the savings it provides for buying items in larger quantities.
The Costco site based in Aberdeen contacted NRC Radio as they were having problems with their current radio supplier. The items were prone to breaking or being unreliable which has an impact on efficiency and the safety of the staff. We were happy to help and advise the team of the best solution for them.
Once we have provided the radios, we don’t just leave our clients, aftercare is a key element of our business and we like to check back in and make sure everything is working well and that there are no problems. We were really pleased to receive this testimonial from the Aberdeen Store.
“Just a quick email to let you know just how much I appreciated your help with our radio switch over, as you know we were having problems with the radios that we were using as they kept breaking.
When you contacted me about replacing our radios you were very helpful and talked me through the whole process and made everything run smoothly.
We got a great deal on our new radios and they are much better than our old ones, we have even switched to digital which is fantastic!
You have been a star throughout the whole process, even checking in with us from time to time to make sure everything is okay.
I look forward to the continued good service we have received from Paula and the team at NorthWest Radio and will continue to use Paula for all of our digital radio needs.
Thanks again,
Yours sincerely,
Matthew McAdam
Assistant General Manager
Costco Aberdeen”
