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NRC’s knowledgebase

Are earpieces for radios standard or are they manufacturer specific?

It is advisable to purchase accessories from the manufacturer as they are built for reliability and compatibility. Using 3rd party accessories can cause user problems.

How is a ‘license-free’ radio different to a licensed one?

Radio licences in the UK are supplied and regulated by Ofcom. Typically speaking, a licensed radio is eight times more powerful than a license free radio. They are often a good choice for sites that are larger and need extra coverage or for businesses who want the added security. Using licence free radios can be difficult in built up cities as you could experience interference and poor communications from the many users.

Can radios be hired and is there a minimum amount of time I can hire them for?

Yes, our radios can be hired for short terms events such as festivals, sporting or cultural events or simply for a fixed term construction project. You are also able to hire the radios for longer terms of 12 months or more to include maintenance.

What kind of guarantee do I get on refurbished radios?

All of our refurbished radios are covered by a warranty.

What kind of OFCOM licence would I need if a travel around the country frequently?

There is a UK wide five year licence readily available from Ofcom. The licence gives the user a number of channels that can be programmed into their equipment at a low cost. This licence as well as others are readily available from NRC.

See more information here: www.nrcradio.co.uk/ofcom-licenses

Do NRC provide DigiPOOL to cater for large fleets operating throughout the UK?

Our DigiPOC service provides communications for small and large fleets across the UK. DigiPOC allows for unlimited communications as a group or one to one where tracking and voice recording is included in the package.

How do I go about obtaining radios as a member of the Pubwatch Scheme?

It is a simple operation to get a radio to one of our radio schemes, as long as you sign our document for good radio practice and the rental document you can expect to have the radio within 24 hours.

How far will radios work?

Radios can work up to 10 miles or more if they are being used from hilltop to hilltop but it depends on line of sight, whether you are inside or outside the building and the power of the radio. Radios that are being used in heavily built up areas or through buildings will have a much reduced range.
Our experienced sales professionals can trial radios at business customers sites to ensure complete radio coverage.

How long do batteries last?

All of our equipment uses the latest in lithium battery technology and batteries can last up to 20 hours in many cases, depending on usage.

Do you provide service and repair?

Yes, our engineering department can maintain, repair and service all manufacturers equipment to ensure reliable long use.

What is a repeater?

A repeater is used to extend the range of communication between radios, they simultaneously receive radio signals and re-transmit them at higher power so they can cover larger distances. This enables communication where distance or obstructions can be a problem. Repeaters are usually installed with antennas which are put at the highest point of a building or area because the higher the antenna the better the coverage.

Can I use my radio abroad?

Licence free radios are licenced for use across Europe so can be taken to be used in any European country. Professional radios can be programmed to work in any country as long as we have the official usage channels.

What is the difference between digital and analogue radios?

Digital radios can hold on to a signal longer, so often offer better coverage. Their channel capacity if double that of analogue radios and they have better voice clarity and noise reduction capabilities and the battery life can also be extended up to 30%. Digital provides many advanced features as standard, such as one to many, one to one, text messaging, emergency caller and remote interrogation.
Analogue radios are made by a wider variety of manufacturers, and there are a lot more accessories available. Analogue provides a more natural voice sound and can also be engineered to provide most of the features available as standard in digital radios.

What are the benefits of hiring?

  • No lump sum payments, you only need to pay monthly payments
  • If any problems or faults occur, replacement hired radios will be sent out
  • Unless physical damage has occurred, you won’t have to pay for costly repairs
  • Battery replacement every 18-24 months
  • Easily add additional radios to your fleet
  • Charging units provided without extra cost
  • Radios can be re-programmed free of cost
  • Upgrades available at the end of your contract
  • Only keep radios for as long as you want/need them
  • No licence charge, NRC can provide you with a licence until end of hire

Need help?

Contact us for radio sales, hire, maintenance, associated services, or general enquiries.

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