Two way radios offer immense benefits to businesses, allowing immediate communications at the touch of a button without the need for a mobile network or line of sight. They work in noisy environments and offer important features such as GPS location to help those in rural or risky environments to remain in contact and safe.
However, it is important to prioritise radio servicing and ensure that 2 way radio maintenance occurs in accordance with the manufacturer’s recommended schedule to be certain that radios are fully functioning and able to satisfy business and worker needs.
The worst time to discover your two way radio is faulty is when you need it most, so speak to the experts at NRC Radio today to find out about our two way radio repairs and servicing packages. With over 35 years’ experience within the marketplace, we are your trusted partner in all aspects of radio communications.
Get in touch today, our responsive team will be in touch to help.
We know that when communication is vital to your organisation’s outcomes, downtime is not an option. That is why we offer a range of maintenance and repair packages along with courtesy units to ensure you are never left incommunicado.
We offer a full warranty for the new and reconditioned units that we sell, including full maintenance and support to keep your radios fully operational and absolutely effective. We also maintain and repair all types of two way radios bought from other suppliers, giving you peace of mind, budgetary control and maximum performance.
Our in-house engineering team can perform radio servicing on both analogue and digital models, including rugged and legacy systems, always adhering to industry best practice and upholding the strictest quality standards. We use only approved and warranted replacement parts and thoroughly calibrate and test all units before they are returned.
We offer a rapid turnaround and emergency support service to high priority businesses such as the emergency services, mountain rescue and the security services. We recognise the importance that two way radios play in these challenging environments and therefore offer a same-day or next-day service, depending on parts availability and the severity of the repair.
We have a comprehensive in-house facility with excellent parts inventory, housing calibrated test equipment, well equipped workbenches and outstanding quality control processes. We stock a wide range of critical components and modules to allow us to perform two way radio repairs and servicing without delay.
Where we cannot return faulty units within 24 hours, we offer courtesy radios, minimising your downtime and keeping you connected so your teams can perform their vital roles.
When a client buys a two way radio from us, be it brand new or reconditioned, we offer the option of purchasing a preventative maintenance contract at the same time. This consists of regular inspections, firmware updates and performance audits, the aim of which is to avoid failures before they interrupt your operations.
We are among the most experienced operators in this industry sector, with over 35 years’ experience. This means there is no fault we have not experienced and overcome. Our technicians are highly skilled, we are well equipped to deal with all eventualities, and we care deeply about the needs of our customers.
We offer transparent quotes with no hidden costs. Before we begin work, we give our clients a full breakdown of the diagnostic findings, together with our repair recommendations and cost estimates. We will not proceed without your authorisation and will always tell you if your unit is beyond economic repair.
If we cannot repair or service your unit and return it to you by the next day, we will offer you a courtesy unit to allow you to maintain operational effectiveness, as we understand the impact of unexpected downtime and wish to prevent this wherever possible.
We offer a fully scalable service, so whether you have one radio or hundreds, we can tailor your 2 way radio maintenance to suit your bespoke needs. Well maintained radios last longer and deliver a sound return on investment, so by choosing NRC Radio to service and repair your radios, you will save money in the long term.
You can contact us to request a repair or service by email, phone or via our online form. Please provide us with the model and serial number of your two way radio, a detailed description of the fault and an explanation of the repair urgency.
We may ask follow up questions to help us to generate an initial diagnosis which will support the development of an estimated cost and turnaround time. If at this point you wish to proceed with the repair or service, we will ask that the unit is sent to us for full diagnostic testing. Once you have confirmed that you are happy for us to proceed, we will repair or service your unit using genuine parts, then test it thoroughly and subject it to quality assurance checks before returning it to you.
