Communication is absolutely vital in this sector, where customer service and safety are of paramount importance. Whether the site office needs to radio a groundsperson to repair a damaged fence, the cleaning team to attend to a spillage in a cabin, or another lifeguard or first aid trained individual to respond to a medical emergency, time is always of the essence. Yet mobile phones often do not work in such environments, and the use of a PA system can unnecessarily alarm the public and interfere with taking swift action to deliver an appropriate resolution.
The answer, therefore, is walkie-talkies, also referred to as two way radios.
Walkie talkies, or as we tend to refer to them, two way radios for sports centres and other activity environments, are communication devices that allow multiple personnel to communicate clearly and effectively wherever they are on site at the touch of a button. Unlike mobile phones, walkie-talkies are not dependent on a mobile network connection; instead, they work on a radio frequency which is selected at the start of each shift to ensure accurate and timely communications at all times.
Modern walkie talkies are sophisticated devices, some capable of relaying GPS locations, which can help aid arrive more quickly. Many models also cancel background noise, which minimises the likelihood of messages being misheard or misinterpreted. Both of these features can make all the difference in an emergency situation.
Where there is a need for reliable communication, two way radios are a proven way of avoiding mobile phone dead zones while maintaining contact with management teams to communicate in any given situation.
These portable devices, once activated, are body worn and used as needed throughout the day. Pressing the “speak” button allows users to relay a message while the rest of the time they stay in receive mode, capable of receiving a message without the user needing to take any specific action.
Two way radios for sports centres and other activity businesses operate on a radio frequency, and for large areas or buildings with thick walls, we recommend Ultra High Frequency (UHF) radios of a minimum 4 Watts output power. In some instances, it is also necessary to install repeaters to ensure that all team members remain connected, even when lone working at the furthest edges of the site.
Instant Communication – In environments such as a holiday park 2 way radios offer the ability for the entire workforce to communicate instantly, meaning that the team can be coordinated remotely and redeployed as needed to address customer needs or to deal with any issues that may arise.
No Signal Black Spots
As they do not rely on a network, they will work throughout the entire site with no signal dead zones.
Enhanced Safety
Because speaking requires only one button press, calls for help can be made expediently. This means safety outcomes are improved and support can be rapidly summoned when needed.
It is important to select an appropriate walkie talkie for the environment in which it will be used:
Holiday Parks
2 way radios will be issued to the cleaning team, the maintenance team, customer support advisors and the access control team. In this instance, it may not be necessary for everyone to be assigned holiday park 2 way radios, but one should always be available and active within their working area so that they can receive important messages and communicate effectively should they need support from a supervisor or other team member.
Swimming Pools
When your staff work in close proximity to a swimming pool walkie talkies must be issued to each individual as the risk to the public is greater and if one person is busy exercising their lifesaving skills, someone else must be ready to receive incoming messages, radio for additional support, report on progress and be ready to help anybody else that needs it. For example, if you have a swimming pool at your holiday park 2 way radios ratios should be provided to ensure that the right people always have access to an instant communication device
NRC Radio are proud to be your trusted radio communications specialist, with over 20 years of experience within the marketplace. We offer the highest quality communication devices, accompanied by industry leading advice and support. Whether you are planning to issue two way radios to your security team or swimming pool walkie talkies to your lifeguards, we can help you choose the most appropriate solution to satisfy your needs.
Our expert staff will not only guide you through the purchase and set up of your new equipment, but will be on hand to advise on any issues or teething problems that you experience once you begin using the new system. Our aftersales support is exemplary and can make all the difference in a successful rollout. Please talk to us today to find out more. We look forward to helping you improve safety, security and customer satisfaction, whatever your role within the sport and leisure industry.